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穎崴科技股份有限公司-企業永續

企業永續
企業永續
ESG

winway

Stakeholders

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Stakeholders communication channel

Types of stakeholders Main issues of concern Communication method (frequency) Actual stkaeholders communication
Shareholder
  • Business performance
  • Integrity based operations
  • Share price
  • Dividend distribution
  • Material information
  • Telephone number and e-mail (permanent)
  • Spokesperson/deputy spokesperson (permanent)
  • Earnings call (ad hoc)
  • Corporate website and Market Observation Post System (permanent)
  • Regular shareholders meeting (annual)
  • Investors e-mail(investor@winwayglobal.com)
  • 36 Announcements of material information on the Market Observation Post System
  • 1 Regular shareholders meeting convened
  • Invited to attend 3 earnings calls
Government and competent authorities
  • Occupational health and safety
  • Environmental protection
  • Regulatory compliance
  • Corporate governance
  • Communication with competent authorities
  • Exchange of official documents (ad hoc)
  • Visits and meetings (ad hoc)
  • Public briefings (ad hoc)
  • Seminars (ad hoc)
  • Environmental health and safety reports (monthly)
  • Compliance with supervision and audits of competent authorities (ad hoc)
  • Scheduled completion of all matters reported to competent authorities.
  • No violations of occupational health and safety or environmental protection laws resulting in punishment.
Customers
  • Product performance and promotion of applications
  • Product requirements, services, and price discussions
  • Handling of post-sale product issues
  • Response and handling of other problems proposed by customers
  • Face-to-face, telephone, or e-mail visitations or discussions.
  • In-person meetings or online conference.
  • Issue product announcements to customers or organize supplier meetings from the customer end.
  • Complaint e-mail:sales@winwayglobal.com, or submit complaints through face-to-face discussions, telephone, or e-mail to directors or their superiors.
  • New customer contact e-mail:sales@wiwnayglobal.com
  • Attend large exhibition events to strengthen the company's brand image, increase the number of diverse channels to interact with customers.
  • Media articles and reports in newspapers and magazines.
  • Post-sale product services e-mail:support@winwayglobal.com
  • Actual use of in-person or online conferences to discuss technologies, delivery schedules, and new product development was performed for 6~10 customers.
  • Actual updates to customers about the development progress of new technologies for key projects whenever necessary was conducted in a total of 12~20 cases.
  • sales@winwayglobal.com received on acerage 4~5 e-mails each day involving content such as customers, sales, but also media interviews and advertisements; customer business related e-mails are assigned to a corresponding contact and responded within 24 hours.
  • support@winwayglobal.com offers customers a contact window for technical inquiries and receives an average of 1~3 e-mails daily; customers are responded to within 12 hours.
  • Due to the impact of COVID-19, some large exhibition events have changed dates. SEMICON China was completed according to schedule from 2021/3/16~3/18, SEMICON SEA was changed to an online event and completed from 2021/8/23~8/27, SEMICON Taiwan was postponed and completed from 2020/12/28~12/30.
Employees
  • Compensation and benefits
  • Continuing education and training
  • Promotions and examinations
  • Employee compassion
  • Pension scheme
  • The company's internal bulletin board and shared folders (permanent)
  • Internal employee complaint channel (permanent)
  • Sexual harassment e-mail (permanent)
  • Training (ad hoc)
  • Employee seminars (every 6 months)
  • Employee compassion interviews (ad hoc)
  • Labor conference
  • Employee Welfare Committee (ad hoc)
  • Performance interviews and examinations (quarterly)
  • Convened 4 employee welfare meetings
  • Organized 2 employee seminars
  • Hosted 42 sessions of internal training in the company
  • Quarterly performance evaluations and interviews for all employees
  • Related records for 62 employee compassion interviews in 2021
  • The number of cases relating to employee opinions and complaints in 2021 is 1; the number of resolved cases is 1.
  • Organized 4 regular labor meetings and 1 ad hoc meeting, reached agreement on a total of 1 item, achievement rate of agreements is 100%.
Suppliers
  • Supply chain management
  • Protection of trade secrets
  • Sustainable development strategy
  • Morals and integrity
  • Compliance to environmental protection laws
  • Procurement procedures (performed according to requirements)
  • Supplier evaluations (regular)
  • Supplier audits (ad hoc)
  • Supplier visits or telephone conferences (ad hoc)
  • Review meetings for each department (performed according to product category)
  • Procurement meeting (regular)
  • Supplier e-mail:supplier@winwayglobal.com
  • 聯絡窗口:張經理
  • Supplier questionnaires (twice/year)
  • Supplier evaluations (once/quarter)
  • Procurement staff audits (ad hoc)
  • Supplier visits - primary raw materials (once/month)

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