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穎崴科技股份有限公司-技術支援

專業服務
專業服務
service

winway

Technical Support

  • 確認需求
    STEP
    01
    確認需求

    Request Identification

    • Customer response
    • Consultation
    • Project requirement
  • 服務提供
    STEP
    02
    服務提供

    Service Assignment

    • Orientation
    • Resource confirmation
    • Scheduling & prioritizing
  • 調查及維修
    STEP
    03
    調查及維修

    Investigation & Repair

    • On-site / call support
    • Resolution & warranty
    • Response & feedback
  • 標準化
    STEP
    04
    標準化

    Standardization

    • Service database establishment
    • Marketing strategy
    • Lesson learned
    • DFX
  • 改造和升級
    STEP
    05
    改造和升級

    Retrofit & Upgrade

    • Result tracking
    • Satisfaction survey
    • Continuous improvement
  • 回報和分析
    STEP
    06
    回報和分析

    Return & Analysis

    • Issue definition
    • Root cause identification
    • Corrective action & improvement

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